To contact Squarespace Customer Support, you have several convenient options available 24/7:

Primary Support Options:

• Email support (available in all supported languages)
• Live chat (English, French, and German only)
• X (formerly Twitter) @SquarespaceHelp

Support Hours:

• English: Monday-Friday, 4 AM to 8 PM EST
• French/German: Monday-Friday, 10 AM to 4 PM CET
• Weekend support available via chat and social media

Best Ways to Get Help:

1. Visit the contact page and select your topic
2. Use the Support Assistant chat feature
3. Mention @SquarespaceHelp on X
4. Mobile app users: Access help via Settings > Help

Important Notes:

• Live chat isn't available on mobile devices
• Don't use Microsoft Edge for contact forms
• Ensure JavaScript is enabled
• Keep your browser updated

Tips for Faster Support:

• Log in to your account before contacting support
• Provide specific details about your issue
• Include screenshots when possible
• Access chat history through the help center

Outside Support Scope:

• Custom code modifications
• SEO strategies
• Tax advice
• Third-party service issues (limited support)

For Account Security: Verification may be required to protect your information. Be prepared to verify ownership through your registered email address.

Following Up:

• Chat: Access history via the chat icon
• Email: Look for "Squarespace Customer Care" in your inbox
• New issues: Create a fresh ticket instead of replying to old threads

For Acuity Scheduling support, use their dedicated chat or email channels through the Acuity Help Center.

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