How to Create and Sell Free Products with Free Shipping

How to Create and Sell Free Products with Free Shipping

By Michael Turner

February 16, 2025 at 08:47 AM

Free products can be offered as one-time purchases for tangible items, downloads, or services. Here's how to set up and manage free products in your store:

Setting Up Free Products

  1. For new products:
  • Follow standard product creation process
  • Set price to $0.00
  1. For existing products:
  • Navigate to Store page via Page Panel
  • Click [All] and open product editor
  • Change price to $0.00
  • Save changes

Creating Temporary Free Offers

  • Enable [Sale Price] toggle
  • Set sale price to $0.00
  • Disable toggle to return to regular price
  • Use discounts for targeted free offers

Free Shipping Setup

  • Add free shipping option for tangible products
  • Ensure total order amount equals $0.00
  • Required for successful checkout

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Checkout Process

For Free Tangible Products:

  • Customers see "0.00" in local currency
  • Billing fields present but can be skipped
  • Click [Continue] to complete order

For Free Downloads/Services:

  • Billing address required
  • Cannot skip billing information

Important Notes:

  • Free products work for one-time purchases only
  • Not available for subscriptions
  • Payment processor connection recommended despite $0 total
  • "Checkout is closed" banner shows without payment processor

You can also use discounts for order thresholds or specific customer targeting, making products temporarily free while maintaining regular pricing structure.

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