
How to Create and Sell Free Products with Free Shipping
Free products can be offered as one-time purchases for tangible items, downloads, or services. Here's how to set up and manage free products in your store:
Setting Up Free Products
- For new products:
- Follow standard product creation process
- Set price to $0.00
- For existing products:
- Navigate to Store page via Page Panel
- Click [All] and open product editor
- Change price to $0.00
- Save changes
Creating Temporary Free Offers
- Enable [Sale Price] toggle
- Set sale price to $0.00
- Disable toggle to return to regular price
- Use discounts for targeted free offers
Free Shipping Setup
- Add free shipping option for tangible products
- Ensure total order amount equals $0.00
- Required for successful checkout

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Checkout Process
For Free Tangible Products:
- Customers see "0.00" in local currency
- Billing fields present but can be skipped
- Click [Continue] to complete order
For Free Downloads/Services:
- Billing address required
- Cannot skip billing information
Important Notes:
- Free products work for one-time purchases only
- Not available for subscriptions
- Payment processor connection recommended despite $0 total
- "Checkout is closed" banner shows without payment processor
You can also use discounts for order thresholds or specific customer targeting, making products temporarily free while maintaining regular pricing structure.
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