How to Manage Squarespace Payments Settings and Account Details

How to Manage Squarespace Payments Settings and Account Details

By Michael Turner

March 22, 2025 at 02:44 AM

Squarespace Payments allows you to manage your business's payment processing settings and account details. Here's everything you need to know about configuring your payment settings effectively.

Managing Business Details

To update your business information:

  1. Navigate to the "Finance" panel
  2. Click "Accept credit cards and more" > Manage settings
  3. Click the pencil icon next to your contact information
  4. Edit desired sections
  5. Click Submit to save changes

Customizing Payment Information

Payment Descriptor:

  • Located in Settings > Accept credit cards and more > Manage settings
  • Standard format: SQUARESPACE PAYMENTS
  • Customize up to 22 characters
  • Helps differentiate multiple payment accounts

Customer Billing Statement:

  • Appears on customer bank/card statements
  • Defaults to URL provided during signup
  • Must match business name or legal entity name
  • Customizable up to 22 characters

Managing Payment Methods

To modify accepted payment types:

  1. Open Settings panel
  2. Click "Accept credit cards and more" > Manage settings
  3. Select Payment Methods tab
  4. Toggle desired payment options on/off

Account Status and Verification

Common status issues:

  • Business verification needed
  • Account under review
  • Bank account linking problems
  • Account suspension

Test Mode

Features:

  • Allows test orders without real charges
  • Store goes offline during testing
  • Requires at least one product and shipping option
  • Site must be linked to payment processor

Requirements:

  • Active product listings
  • Shipping options for physical products
  • Connected payment processor
  • Public site availability

Account Transfers and Disconnection

Transfers:

  • Available between sites
  • Ownership transferable to collaborators
  • Requires Customer Support assistance
  • May temporarily affect payment processing

Disconnection:

  • Contact Customer Support to unlink
  • Account remains active for existing subscriptions
  • New subscriptions process through new payment processor
  • Transaction history remains accessible

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