How to Find and Review Your Squarespace Invoices: A Complete Guide

How to Find and Review Your Squarespace Invoices: A Complete Guide

By Michael Turner

December 14, 2024 at 12:53 PM

Invoices provide a detailed record of all payments made for your Squarespace subscriptions. Here's everything you need to know about accessing and understanding your invoices.

Accessing Your Invoices

Find your invoices in the Billing panel under "Invoices." They're arranged chronologically, with the most recent first.

Note: Invoices are only viewable online - they aren't sent by email or traditional mail for security reasons.

Who Can Access Invoices

  • Site owners
  • Administrators
  • Collaborators with billing permissions

Invoice Content

Each invoice includes:

  • Cardholder name and business name
  • Last four digits of payment method
  • Amount paid
  • Service or subscription details
  • Integrated domain information
  • Applicable taxes (GST, VAT, sales tax)
  • Discounts (if any)
  • PayPal email (if applicable)

Separate invoices are generated for:

  • Website plans
  • Email Marketing
  • Acuity Scheduling
  • Google Workspace
  • Squarespace Domains
  • Digital Products Plans
  • Getty Images purchases

Printing and Downloading

Click the "Print" button in the bottom right corner of any invoice to print or download. Note that you can only process one invoice at a time.

Understanding $0 Invoices

You may receive $0 invoices when:

  • Canceling subscriptions
  • Moving domains between Squarespace sites
  • Registering free domains
  • Using previous balance adjustments
  • Signing up for free services

Bank Statement Discrepancies

Your bank statement might show different amounts due to:

  • International transaction fees
  • Currency conversion charges
  • Multiple invoices combined into one payment

Google Domains Migration Information

For migrated Google Domains customers:

  • Pre-migration charges remain with Google
  • New renewals appear in Squarespace invoices
  • Google Workspace renewals may show multiple charges during transition

Remember: All invoices are subscription-specific, so check each site or domain separately if you manage multiple accounts.

Related Articles

Previous Articles