Link troubleshooting on your website involves resolving common issues that affect functionality and user experience. Here's how to identify and fix the most common link problems:

Login Screen Redirects

• Occurs when links contain editing area URLs (with "/config #/")
• These links only work for logged-in administrators
• Fix by using public-facing URLs instead of admin URLs

Domain Name Issues

• Links may show preset domain (example.squarespace.com) instead of custom domain
• Set your preferred domain as primary to prevent confusion
• Update links to use your primary domain consistently

404 Errors and Broken Links

• Check for URL changes or typos
• Manually update outdated links
• Set up URL redirects for changed pages
• Test all links in private browsing mode

Fixing External Web Links

1. Copy the correct destination URL
2. Test in private browsing window
3. Update link through the link editor
4. Verify functionality after changes

Internal Content Links

1. Open the link editor
2. Use the URL tab to search for specific pages/products
3. Select the correct internal destination
4. Test the updated link in private browsing

Category and Tag Links

• Links are case-sensitive
• Match exact category/tag spelling and capitalization
• Use built-in category/tag linking tools when possible

Imported Content Links

• Reset old links to match new site structure
• Use the link editor to select corresponding pages
• Set up redirects for legacy URLs

Best Practices

• Regular link audits
• Test all links in private browsing
• Keep URLs consistent across your site
• Use built-in linking tools when available
• Set up redirects for changed URLs

Following these guidelines ensures your site's links work correctly and provides a smooth user experience for visitors.

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