SSL certificates protect domains connected to your Squarespace site automatically and at no cost. Here's how to resolve SSL-related security warnings and certificate errors.

Initial Considerations:

• New or recently connected domains need 1-2 days for certificate generation
• Only domains pointing to Squarespace sites receive our SSL protection
• DNSSEC is provided automatically for Squarespace domains

Common Error: "Connection is Not Private/Secure"

If you see this warning, follow these steps:

1. Wait 72 hours for new domain connections
2. Verify "Secure" setting in SSL panel
3. Check for mixed content
4. Confirm proper domain connection:
   • Squarespace domains: Maintain default records
   • Third-party domains: Verify DNS records

Certificate changes may take up to 72 hours. Test using a private browsing window.

Error: "SSL Certificate Unavailable"

If this appears in Domain Overview:

1. Wait 72 hours for new connections
2. Check domain pointing:
   • Squarespace domains: Verify default records
   • Third-party domains: Review domain mapping records and check for CAA restrictions

Persistent Issues:

• Ensure your browser supports ISRG Root X1
• Consider transferring domain to Squarespace
• Disable SSL if transfer isn't possible

After Resolution:

1. Request Google Search Console indexing
2. Clear browser cache if warnings persist
3. Test in private browsing mode

Remember: New domains require patience during the initial setup period. Most issues resolve automatically within 72 hours of proper configuration.

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