
How to Run a Traceroute to Diagnose Website Connection Issues
A traceroute helps identify network communication problems between your computer and a website's server. Here's how to run one on different operating systems:
Windows:
- Open Command Prompt (cmd)
- Click Start menu > Run
- Type "cmd" and press Enter
- For Windows 8/10: Search for "command prompt"
- Type: tracert yourdomain.com
- Press Enter
- Copy the results
Mac OS:
- Open Terminal
- Use Spotlight Search
- Type "terminal" and open the application
- Type: traceroute yourdomain.com
- Press Enter
- Copy the results
Linux:
- Open Terminal
- Type: traceroute -I yourdomain.com
- Press Enter
- Copy the results
Before Running a Traceroute:
- Clear your browser cache
- Try basic browser troubleshooting
- Verify if the issue is domain-related
Tips:
- Replace "yourdomain.com" with the actual website address
- You can also use IP addresses (e.g., 7.7.7.7)
- Keep the complete results for troubleshooting purposes
The traceroute results will show the network path and any points where communication might be failing, helping identify the source of connection problems.
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