
How to Set Up and Manage Shipping Fees: A Complete Guide
Shipping fees determine how you send products to customers. Here's everything you need to know about setting them up effectively:
Available Shipping Options:
- Flat rate: Fixed amount per order plus optional per-item fees
- Weight-based rates: Pricing based on total order weight
- Carrier-calculated shipping: Real-time rates from carriers (US domestic only, requires Advanced Commerce plan)
- Free shipping: No cost to customer
Adding a Delivery Option:
- Open Shipping panel
- Click "Add a Delivery Option"
- Select shipping type
- Name your option and set rates
- Configure delivery zones if needed

Shipping zones dropdown menu
Processing Profiles:
Create custom profiles for products requiring special shipping:
- Go to Products > Processing Profiles
- Click "Add a Custom Profile"
- Name the profile
- Select shipping options
- Assign to specific products
Managing Multiple Processing Profiles:
- Orders may split if products have different profiles
- Customers check out once but receive multiple confirmations
- Each split order requires separate processing

Shipping rates table
Customer Experience:
- Shipping options display in price-ascending order
- Least expensive option selected by default
- Options update based on customer's shipping address

Shipping options and rates
Important Considerations:
- Physical products require at least one shipping option
- Create shipping zones for location-specific rates
- Deleted options still apply to existing orders
- Non-US carriers should use flat rate shipping
- Digital products don't incur shipping fees
Additional Features:
- Import shipping profiles from Etsy
- Connect third-party shipping extensions
- Set up local delivery or in-store pickup
- Create free shipping offers
Troubleshooting:
- Check product container dimensions for carrier-calculated shipping
- Ensure shipping zones cover all intended delivery areas
- Verify processing profiles are correctly assigned
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