How to Update Your Payment Method for Squarespace Billing

How to Update Your Payment Method for Squarespace Billing

By Michael Turner

November 27, 2024 at 12:57 PM

To update your billing information on Squarespace:

Quick Steps:

  1. Access the Payment Information panel (for site subscriptions) or Domains dashboard (for domain billing)
  2. Enter/update your billing address
  3. Select or modify your payment method (Credit/Debit Card, SEPA Direct Debit, or PayPal)
  4. Enter required payment details
  5. Save changes

Important Notes:

  • Each website has its own independent payment method
  • Connected domains maintain separate billing settings
  • Payment methods automatically renew subscriptions unless disabled
  • Updated payment information applies to the next billing cycle
  • Billing address determines applicable tax rates (US sales tax, VAT, or GST)

Payment Method Limitations:

  • PayPal isn't available for US residents or select currencies
  • SEPA is only available for EUR payments within the SEPA zone
  • You cannot remove a payment method without replacing it

For Multiple Domains:

  • Grouped domains share payment information
  • Changes to one grouped domain affect all domains in the group
  • Ungroup domains to manage payment information separately

Troubleshooting:

  • Past-due payments process automatically after entering valid payment information
  • Expired domains can be reactivated during the grace period
  • Contact support for:
    • Removing billing information
    • Payment method corrections after completed transactions
    • Declined payments
    • Past-due accounts
    • SEPA payment issues

For Google Workspace or Email Campaigns subscriptions, reactivate through their respective panels after resolving payment issues.

Remember: Always check for errors before saving to avoid declined payments, and authorize charges if your bank is in the European Economic Area (EEA).

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