Members access their accounts to view paywalled content, review orders, and manage personal information after signing up for a pricing plan. Here's everything you need to know about member account management:

Account Creation and Login

Members create accounts during pricing plan signup by providing their name, email, and password. They can log in through:

• The main navigation login link
• Any paywall on the site

Account Features

After logging in, members can:

• Access Digital Products section to view gated content
• Review account details in Profile
• Manage memberships and subscriptions
• View purchase history
• Update payment information

Membership Management

Members can view:

• Membership start date
• Pricing plan details
• Renewal dates (for recurring subscriptions)
• Payment frequency
• Pricing information
• Payment methods

Cancellation Process

To cancel a membership:

1. Log into customer account
2. Click Account > Digital products/Subscriptions
3. Select digital product to cancel
4. Click "Go manage subscription" (if applicable)
5. Click "Cancel subscription" twice to confirm

Important Notes:

• Members keep access until billing cycle ends
• No refunds for payments already made
• Future payments automatically cancel
• Fixed-amount and free plans cannot be cancelled
• Members retain indefinite access to fixed-amount plan content

Logging Out

Members can log out by clicking Account > Sign out. They'll be redirected to the homepage. Automatic logout may occur after periods of inactivity, depending on browser settings.

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