Managing Your Squarespace Platform Plan: Features, Pricing, and Billing Guide
Platform plans for Squarespace websites combine multiple features and services into comprehensive packages.
Platform Plans vs. Individual Subscriptions
Individual subscriptions are standalone services, while platform plans bundle multiple features together, including website building, commerce capabilities, and email marketing tools.
Core Features by Plan Type:
Personal Platform Plan:
- Unlimited bandwidth and storage
- Basic website building tools
- Basic marketing features
- Mobile-optimized websites
Business Platform Plan:
- All Personal features
- Advanced commerce features
- Professional email from Google
- Premium integrations and blocks
- $0 transaction fees
Commerce Platform Plans:
- All Business features
- Advanced commerce tools
- Abandoned cart recovery
- Advanced shipping features
- Advanced analytics
Email Marketing Integration:
- Core Email Campaigns included
- Marketing automation tools
- Customer relationship management
- Analytics and reporting
Pricing and Billing
To view your current plan and pricing:
- Access the Billing panel
- Click Subscriptions
- Select the subscription to review
Plans can be paid monthly or annually, with annual subscriptions offering savings. All applicable taxes are added to the final price.
Plan Management
To change your plan:
- Upgrades are prorated
- Downgrades take effect at the next billing cycle
- No refunds for downgrades
- PayPal integration may need reconnection after changes
Promotional Offers
Annual subscriptions include:
- Free custom domain for the first year (new domains only)
- Free Google Workspace Starter plan (Professional/Premium plans only)
- Offer codes apply to total plan price
Payment Issues
If payment fails:
- 15-day grace period for payment updates
- Site remains active during grace period
- After 15 days without payment:
- Site becomes invisible
- Email campaigns stop
- Digital products pause for 30 days
Cancellation Guidelines
When canceling a platform plan:
- All included subscriptions end
- Digital products pause for 30 days
- Website content remains stored for 30 days
- Domain services require separate management
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