To request assistance with managing a third-party domain, contact your domain provider using these pre-written messages for common scenarios:

For Domain Transfer Eligibility: "I want to transfer my domain [domain name] to Squarespace. Is it eligible based on these requirements?

• TLD must be Squarespace-supported
• Not a premium domain
• 60+ days since registration/transfer
• Domain active and unlocked
• Less than 9 years registration remaining"

For Service Verification: "I'm preparing to transfer [domain name] to Squarespace. Will any current services (like email) be affected?"

For Transfer Status: "I'm transferring [domain name] to Squarespace. Has the transfer been accepted and released? Are there any pending actions needed?"

For DNS Record Setup: Add these records:

1. CNAME Record

   • Host: www
   • Points to: ext-cust.squarespace.com

2. CNAME Record

   • Host: [unique verification code]
   • Points to: verify.squarespace.com

3. A Records

   • Host: @ or blank
   • Points to: 198.185.159.144, 198.185.159.145, 198.49.23.144, 198.49.23.145

For SSL Certificate Issues: Request CAA record addition:

• Type: CAA
• Flag: 0
• Tag: issue (or issuewild for subdomains)
• CA Issuer: letsencrypt.org

For Email Campaign Verification: Add these records:

1. CNAME Record

   • Host: squarespace_domainkey
   • Points to: [verification code]

2. TXT Record

   • Host: @
   • Points to: [verification code]

3. TXT Record

   • Host: _dmarc
   • Points to: [verification code]

If issues persist, contact your domain provider's support team with relevant screenshots and specific error messages for troubleshooting assistance.

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