Squarespace Email Campaigns: Essential FAQ Guide

Squarespace Email Campaigns: Essential FAQ Guide

By Michael Turner

January 20, 2025 at 07:41 PM

Email campaigns are an integrated newsletter feature that lets you send branded marketing emails directly from your website. Here's what you need to know:

Costs and Features:

Free features include:

  • Creating email lists
  • Making campaign drafts
  • Sending up to 3 blast campaigns

Paid plans determine monthly email send limits and available features.

Understanding Campaigns vs Sends:

  • Campaigns are the email marketing messages you create
  • Sends refer to individual email addresses receiving campaigns
  • Monthly limits apply to sends, not campaign numbers
  • Both blast and automated campaigns count toward send limits

Example: Sending to 10 emails = 1 campaign, 10 sends

Important Notes:

  • Scheduled campaigns count toward the month they're sent
  • Requires active website or Acuity Scheduling subscription
  • Administrator and Email Campaign Editor permissions can access all features
  • Emojis are supported but may display differently across devices
  • Custom code is not currently supported

Switching from Another Service:

  1. Create a campaign draft
  2. Export contacts from old service
  3. Import contacts to Email Campaigns Dashboard
  4. Send campaign to imported list

Limitations:

  • Not available with domain parking pages
  • Display variations for emojis across devices and operating systems
  • Limited support for skin tone emojis outside iPhone
  • No custom code support

Best Practices:

  • Results vary based on content, goals, and audience
  • Utilize online resources to optimize campaign performance
  • Test different approaches to find what works best

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