
Squarespace Refund Policies Guide: Complete Service Cancellation Terms & Policies
Squarespace subscriptions can be canceled anytime, but refunds are only available for specific services and conditions. Here's a comprehensive breakdown of Squarespace's refund policies:
Website Subscriptions
- Annual plans: Full refund if canceled within 14 days of purchase
- Monthly plans: No refunds available
- Mobile Start plans: Request refunds through Apple
- No refunds for renewal payments or lost free domain offers
Domain Registration
- Full refund if canceled within 5 days of registration
- No refunds for domains registered over 5 days ago
- No refunds for transferred domains or registration extensions
- Special rules apply for ccTLDs (no grace period)
- Free domains from before March 5, 2015, renew at $20/year
Email Campaigns
- No refunds available for any plan or billing cycle
- Trial period available: 3 campaigns, 50,000 emails per campaign
Google Workspace
- Refunds issued for cancellations during 15-day renewal period
- Annual billing policies vary based on account creation date
- Different rules apply for user removal and license management
Additional Services
- Getty Images: No refunds available
- Digital Products: Full refund within 14 days for annual plans only
- Acuity Scheduling: Full refund within 14 days for annual plans only
- Transaction fees: Refund policies vary by payment processor
Refund Processing
- Takes 3-10 business days to appear
- Submit refund requests through the official form
- Response time: approximately 2 business days
Important Notes:
- Subscriptions are independent; canceling one doesn't affect others
- Automatic renewal reminder emails sent 15 days before charge
- SEPA Direct Debit has separate refund policies
- Always review specific terms before purchase
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