Payment Processing & Transaction Fees on Squarespace

When selling goods or services on Squarespace, you'll encounter two main types of fees: payment processing charges and transaction fees. These charges are automatically deducted from each successful transaction.

Payment Processing Fees

Squarespace Payments (Native Solution):

• Fees vary by country and plan type
• Available in United States, Canada, United Kingdom, Ireland, and France
• Integrated directly within the Squarespace platform

Third-Party Processors:

1. Stripe

• Fees vary by country
• View detailed charges in Stripe dashboard
• Download CSV reports for transaction analysis

2. PayPal

• Fees vary by location
• View charges in PayPal Business account
• Transaction fees charged to registered payment method

3. Square

• Available for iOS Point of Sale only
• Fees vary by payment type
• View fees in Square dashboard

Alternative Payment Methods:

Afterpay/Clearpay:

• 6% + 30¢ per transaction (30p in UK)
• Requires Squarespace Payments or Stripe account

Apple Pay:

• No additional processing charges

Transaction Fees

Commerce Plans:

• Basic Commerce: Varies by plan
• Advanced Commerce: Varies by plan
• Fees apply to physical products, downloads, services, and donations

Digital Products:

• Separate fee structure from commerce transactions
• Varies based on current or legacy plan type

Special Cases:

Invoices:

• No transaction fees apply

Acuity Scheduling:

• No Squarespace transaction fee
• Only processor fee applies

Refunds:

Squarespace Payments:

• Transaction fees refunded
• Processing fees non-refundable
• Refunds come from Payments account balance

Third-Party Processors:

• Varies by processor
• Usually includes transaction fees
• Processing fees typically non-refundable

Viewing Your Charges:

1. Transaction Fees:

• Access Finance panel
• Click Payments
• Select payment line for details

2. Processing Charges:

• View in Squarespace Payments dashboard
• Check external processor accounts for detailed receipts
• Access through Orders panel or Squarespace App

This fee structure ensures transparent pricing while maintaining secure and reliable payment processing for all transactions.

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