Domain contact information serves as a critical identification record for your domain ownership. Here's what you need to know about managing and updating this information effectively.

Contact Roles and Their Importance

Four main contact roles exist for each domain:

• Owner: Primary contact and official registrant
• Admin: Secondary contact receiving most domain emails
• Tech: Backup contact for critical notifications
• Billing: Backup contact for critical domain emails

Why Keep Information Current

Maintaining updated contact information is crucial because:

• It receives important domain notifications
• Verifies domain ownership
• Required for domain transfers
• Annual verification is mandatory

Privacy Protection

Whois privacy is automatically enabled for most domains, protecting your personal information. Note that some country-specific domains (ccTLDs) may not support privacy features.

Contact Information Guidelines

Name and Organization:

• Minimum 4 characters for first and last names
• Organization name requires 4+ characters (3 must be letters)
• Organization field is optional for personal use

Email Address Best Practices:

• Avoid using the domain's own email address
• Use an accessible email for transfer notifications
• Avoid Apple email addresses (@mac.com, @me.com, @icloud.com)
• Remove trailing spaces

Phone and Address Formatting:

• Enter phone numbers without dashes or country codes
• Include only street address in Address 1
• Use Address 2 for additional details (apartment, floor)
• Leave State field blank if outside US/Canada
• Ensure correct postal code format

Updating Contact Information

To edit domain contacts:

1. Access domain dashboard
2. Select domain and click Edit in Registration Information
3. Update necessary contact information
4. Verify email address accuracy
5. Save changes
6. Confirm through verification email if required

Email Verification Process

When changing owner contact information:

• Verification required from both old and new email addresses
• Complete within 15 days to prevent domain lock
• Different processes for Squarespace Domains LLC and Tucows registrars

Security Recommendations

• Store contact information securely
• Keep verification emails accessible
• Maintain access to listed email addresses
• Consider enabling optional 60-day security lock for ownership changes

Remember to verify your domain contact information annually when prompted and keep all details current to maintain smooth domain management.

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