FAQ: E-commerce Questions and Answers for Squarespace Users
Our complete guide to E-Commerce platform questions covers the most important aspects of setting up and managing an online store.
Payment and Currencies
- Accept payments worldwide through various processors like Squarespace Payments, Stripe, PayPal, or Square
- One currency accepted at a time, depending on your payment processor
- SSL security included for all checkout pages
- Strong Customer Authentication (SCA) supported for European Economic Area sales
Products and Inventory
- Sell physical products, digital downloads, subscriptions, and gift cards
- Up to 10,000 products per website
- Inventory automatically updates after successful checkout
- Shopping carts saved indefinitely for returning customers
- Set product waitlists when items are out of stock
Shipping and Fulfillment
- Multiple shipping options: flat rate, weight-based, free shipping, carrier-calculated
- Create shipping zones to restrict delivery areas
- Connect with third-party fulfillment services
- Provide tracking numbers in shipping notifications
- Point-of-sale integration available through iOS app
Tax and Legal
- Automatic U.S. tax calculations through TaxJar integration
- Manual tax rate setup for international sales
- VAT support with customizable invoices
- 1099-K forms provided by payment processors
Order Management
- Export orders to CSV files
- Process refunds through your payment processor
- Track abandoned carts
- Handle payment disputes through your processor
- Accept deposits for projects through invoices
Additional Features
- Donation collection capabilities
- Subscription/recurring payment options
- Free digital downloads option ($0.00 pricing)
- Gift card sales with email delivery
- Member-exclusive product sales
For complex setups or additional assistance, consider consulting with an E-Commerce expert or reviewing detailed documentation for specific features.
