
How to Accept and Manage Pre-Orders in Your Online Store: Complete Guide
Managing pre-orders effectively helps gauge customer interest and forecast inventory needs. Here's how to set up and handle pre-orders in your store:
Enable Product Waitlist
- Allows customers to receive email notifications when items are back in stock
- Helps track interest in out-of-stock products
- Automatically notifies interested customers upon restocking
Setting Up Pre-Order Products
- Add products normally, but maintain these key differences:
- Set inventory levels above zero to avoid "out of stock" status
- Use high inventory values to gather maximum customer interest
- Include clear shipping timeframes in product descriptions
- Add links to terms regarding cancellations and returns
- Customize the "Add to Cart" Button:
- Navigate to product editor's Checkout section
- Click "Custom Button"
- Enable Custom Label
- Change text to "Pre-Order"
- Apply changes to all pre-order products

Black Leather Shoulder Bag
Managing Pre-Orders
Process orders through the Orders panel once products are in stock.
Additional Strategies:
- Create blog content showcasing production process
- Send regular order status updates to customers
- Use promotional pop-ups for pre-order announcements
- Implement announcement bars for important updates
Best Practices:
- Maintain clear communication about shipping dates
- Keep customers informed about production progress
- Use the waitlist feature for out-of-stock items
- Process orders promptly when inventory arrives
Use these tools together to create an effective pre-order system that keeps customers informed and engaged while managing their expectations.