How to Accept and Manage Pre-Orders in Your Online Store: Complete Guide

How to Accept and Manage Pre-Orders in Your Online Store: Complete Guide

By Michael Turner

February 17, 2025 at 12:44 PM

Managing pre-orders effectively helps gauge customer interest and forecast inventory needs. Here's how to set up and handle pre-orders in your store:

Enable Product Waitlist

  • Allows customers to receive email notifications when items are back in stock
  • Helps track interest in out-of-stock products
  • Automatically notifies interested customers upon restocking

Setting Up Pre-Order Products

  1. Add products normally, but maintain these key differences:
  • Set inventory levels above zero to avoid "out of stock" status
  • Use high inventory values to gather maximum customer interest
  • Include clear shipping timeframes in product descriptions
  • Add links to terms regarding cancellations and returns
  1. Customize the "Add to Cart" Button:
  • Navigate to product editor's Checkout section
  • Click "Custom Button"
  • Enable Custom Label
  • Change text to "Pre-Order"
  • Apply changes to all pre-order products

Black Leather Shoulder Bag

Black Leather Shoulder Bag

Managing Pre-Orders

Process orders through the Orders panel once products are in stock.

Additional Strategies:

  • Create blog content showcasing production process
  • Send regular order status updates to customers
  • Use promotional pop-ups for pre-order announcements
  • Implement announcement bars for important updates

Best Practices:

  • Maintain clear communication about shipping dates
  • Keep customers informed about production progress
  • Use the waitlist feature for out-of-stock items
  • Process orders promptly when inventory arrives

Use these tools together to create an effective pre-order system that keeps customers informed and engaged while managing their expectations.

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