How to Add Google Workspace MX Records to Your Domain

How to Add Google Workspace MX Records to Your Domain

By Michael Turner

January 12, 2025 at 07:34 PM

Setting up MX records for Google Workspace ensures proper email functionality. Here's how to add them:

For Squarespace-Managed Domains:

  1. Check Existing MX Records:
  • Navigate to Domains dashboard
  • Select your domain
  • Click DNS settings
  • Look for either five Google Workspace records or a single consolidated record

Google Workspace example clickable icon

Google Workspace example clickable icon

Gray interface Squarespace email settings

Gray interface Squarespace email settings

  1. Add Missing Records:
  • If no records exist, select "Google Workspace MX" from Add Predefined Values dropdown
  • If records exist but email isn't working, delete existing records and re-add them

For Third-Party Domains:

  • Add MX records through your domain provider's DNS settings
  • Follow instructions from Google's documentation for your specific provider

For Subdomains:

  1. Go to Domains dashboard > DNS > Custom Records
  2. Click Add Record
  3. Enter subdomain name in Host field
  4. Select MX as Type
  5. Set Priority to 10
  6. Enter smtp.google.com in Data field

Important Notes:

  • DNS changes can take up to 72 hours to process
  • Remove all existing email-related records before adding new ones
  • For suspended accounts or spam issues, contact Google support
  • If email doesn't work after 72 hours, contact customer support

Troubleshooting Tips:

  • Ensure Google Workspace subscription is active
  • Verify domain ownership
  • Check for correct record configuration
  • Wait full propagation period before additional changes

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