How to Cancel a Domain Transfer: Step-by-Step Guide

How to Cancel a Domain Transfer: Step-by-Step Guide

By Michael Turner

March 16, 2025 at 07:52 PM

To cancel a domain transfer during the "Transfer pending" status, follow these steps:

  1. Access the Domains panel
  2. Select the transferring domain
  3. Click the "..." icon
  4. Choose "Cancel Transfer"
  5. Confirm the cancellation

Important Notes:

  • You can only cancel transfers that are still "pending"
  • Once your current provider approves the transfer, cancellation is no longer possible
  • For maximum effectiveness, cancel both through Squarespace and your domain provider

If Unable to Cancel:

  • If the domain has been released to Squarespace, you must wait for transfer completion
  • After transfer completion, you'll need to wait 60 days before transferring again
  • Contact your domain provider to check if they can reject the transfer on their end

Best Practices:

  • Act quickly once you decide to cancel
  • Communicate with your current domain provider
  • Verify the transfer status before attempting cancellation
  • Keep track of any confirmation emails or notifications

If the transfer shows as "Transfer in progress," contact your original provider to see if they can reject it, though this depends on whether they've already released the domain.

Remember: Once a domain provider releases the domain, the transfer must complete before any further changes can be made to the domain's registration.

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