How to Cancel and Transfer Your Google Workspace Subscription to Google

How to Cancel and Transfer Your Google Workspace Subscription to Google

By Michael Turner

December 16, 2024 at 06:11 AM

When you cancel Google Workspace through Squarespace, your account transfers to Google where you can continue or fully cancel the service. Here's what you need to know:

Key Points About Cancellation

  • Your account automatically transfers to Google after cancellation
  • You'll have a 7-day grace period to set up billing with Google
  • Emails, contacts, and inbox contents remain intact
  • No refunds for monthly subscriptions
  • Annual subscriptions have different rules based on registration date

How to Cancel

Option 1: Immediate Cancellation

  1. Go to Billing menu
  2. Click Google Workspace under Subscriptions
  3. Select Cancel subscription
  4. Click Cancel Google Workspace subscription
  5. Confirm cancellation

Option 2: Disable Auto-Renewal

  1. Access Billing menu
  2. Select Google Workspace under Subscriptions
  3. Turn off Auto-renew switch

After Cancellation

  1. Log into Google Workspace Admin Console
  2. Choose to:
    • Set up billing with Google
    • Upgrade your subscription
    • Fully cancel your account

Important Notes

  • You can't reactivate through Squarespace after cancellation
  • Free year offer is forfeited if cancelled
  • For annual subscriptions cancelled after December 1, 2022:
    • Prorated refunds apply
    • 7-day grace period for Google billing setup

If you receive a "Cancellation Failed" message:

  1. Open Google Workspace menu
  2. Select a user
  3. Enable administrator access
  4. Save changes

Contact support before cancelling if you experience setup issues to avoid complications with service restoration.

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