Digital products like eBooks, music files, artwork, and PDFs can be sold through downloadable products. Customers receive a download link that expires after 24 hours, with automatic link renewal available if needed.

File Requirements:

• Maximum file size: 300 MB
• All file types accepted
• One file per product
• Remove special characters from filenames
• SSL certificate required for secure downloads

Product Creation Process:

1. Select "Download" as product type when adding a new item

2. Add Basic Information:

• Product name
• Description
• Product images (multiple allowed)

3. Upload Product File:

• Click "Upload File" or drag and drop
• Ensure file meets size requirements

4. Set Pricing:

• Regular price
• Optional sale price
• Enable "On Sale" feature if needed

5. Add Organization:

• Categories (max 25 characters)
• Tags (max 80 characters)
• Both are case-sensitive and appear alphabetically

6. Include SEO Description (Optional)

7. Publish or Save:

• Click "Publish" to make available
• Use "Save" to keep as draft
• "Schedule" for future release

Customer Download Process:

• Download link provided on order confirmation page
• Automatic email with download link sent
• Link expires after 24 hours
• New link sent automatically if expired
• Manual link resend available through Orders panel

Important Notes:

• Cannot set quantity or add variants
• Not available for subscriptions
• Test orders recommended for file verification
• Custom forms and buttons can be added

Marketing Options:

• Email campaigns
• Social media integration (Facebook/Instagram)
• Mailing list creation
• Automated email marketing

For expired links, customers automatically receive a new download link to their original purchase email address. Store owners can manually resend links through the Orders panel using Email Notifications.

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