Facebook Sharing Issues: Troubleshooting Guide

When your Facebook shares don't display correctly, follow these steps to resolve common issues:

Wrong Image Displays

1. Check image requirements:

• Minimum size: 200px x 200px
• Recommended size: 2500px wide
• Must be properly formatted for web display

2. Use Facebook's debugger tool:

• Visit Facebook's debugger tool
• Enter your URL and click Debug
• Check Link Preview
• Click Scrape Again if needed
• Re-post content after debugging

Content Not Pushing to Facebook

1. For Personal Profiles:

• Facebook doesn't allow third-party posting to personal profiles
• Only Facebook Pages can receive automated posts
• Share links manually to personal profiles

2. For Facebook Pages:

• Verify Push Target settings
• Ensure Facebook connection is active
• Check if Facebook blocked your domain
• Try disconnecting and reconnecting your account

Missing Facebook Page in Push Target Menu

1. Update Facebook permissions:

• Go to Business Integrations in Facebook settings
• Select Squarespace
• Enable "manage Pages" and "publish as Pages" permissions
• Save changes
• Note: Push Target menu limited to 25 accounts

Account Disconnection Issues

1. Reconnect your account:

• Log out of Facebook
• Open Connected Accounts panel
• Disconnect existing connection
• Reconnect account
• Grant necessary permissions

Common Display Issues

1. Demo text appearing:

• Remove all lorem ipsum content
• Check sidebars, footers, and layout pages

2. Wrong domain showing:

• Set custom domain as primary
• Use debugger tool to refresh cache
• Re-post content

3. Blocked domain:

• Report incorrect blocks to Facebook
• Use debugger tool to verify issues

Note: "Warnings that should be fixed" messages in the debugger tool are normal and don't affect functionality.

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