How to Manage Squarespace Email Notifications and Preferences

How to Manage Squarespace Email Notifications and Preferences

By Michael Turner

December 19, 2024 at 12:09 AM

You can manage which Squarespace emails you receive through your account dashboard settings. Here's how to control your email preferences:

General Email Preferences

  • Visit your account dashboard's notification preferences
  • Toggle on/off preferences for product updates, surveys, promotions, and newsletters
  • Use "Unsubscribe All" to opt out of everything at once

Comment and Store Notifications

  • Access notification preferences in your dashboard
  • Set default notifications for all sites:
    • Toggle Comment and Store notifications
    • Choose whether to apply to existing or only new sites
  • Set individual site notifications:
    • Search for specific sites
    • Toggle Comment or Store notifications per site

Store Management Emails

  • Stock level alerts:
    • Enable/disable in Low Stock Alerts panel
    • Set custom inventory threshold
    • Alerts include site name, product name, and SKU
    • Sent to admins and store managers

Separate Order Email Address

  1. Invite new account as administrator/store manager
  2. Update main account email preferences
  3. Turn off store emails in main account
  4. Accept contributor invitation from new account

Unsubscribing Options

  • Use unsubscribe links in email footers
  • Note: Unsubscribing applies to all sites but some essential emails will still be sent

Troubleshooting

  • If not receiving emails, check spam folders and email settings
  • Report suspicious emails that may be phishing attempts
  • Contributors receive notifications based on their permission levels

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