How to Manage Squarespace Website Platform Plans and Subscriptions
Squarespace platform plans offer comprehensive website solutions with various features and pricing tiers. Here's everything you need to know about managing these plans effectively.
Platform Plans vs Individual Subscriptions
Platform plans bundle multiple services together, while individual subscriptions are separate services purchased independently. Each platform tier includes specific features and capabilities.
Checking Your Current Plan
To verify your plan, check your paid subscription status in your account settings. Different options become available when upgrading from trial or switching between plans.
Key Features by Plan Level
Unlimited features include:
- Commerce functionality (Basic and Advanced)
- Complete invoicing capabilities
- Client and project management tools
- Email campaign features (Core and Max Plan)
- Marketing kit via Squarespace App
Pricing and Payment Management
View pricing details by:
- Opening the Billing panel
- Clicking Subscriptions
- Selecting the desired subscription
Plans support multiple currencies and payment methods, with applicable taxes added to the final price. Invoices cover the entire platform service rather than individual subscriptions.
Plan Changes and Transitions
When switching plans:
- Upgrades are pro-rated
- No refunds for downgrades
- Features remain accessible until current period ends
- PayPal users may need to reconnect after certain changes
Cancellation and Payment Issues
If payment fails:
- 15-day grace period for payment retry
- Site remains active during grace period
- After 15 days without payment:
- Site becomes invisible
- Campaigns stop
- Digital products pause for 30 days
Promotional Benefits
Annual plans include:
- One free custom domain (first year)
- Free Google Workspace Starter Plan (Professional/Premium plans only)
Restrictions:
- Benefits apply to new annual plans only
- Monthly to annual transitions have limited eligibility
- Previous benefit users cannot switch to platform plans
- Offer codes apply to total plan price
Plan maintenance requires careful consideration of features, pricing, and promotional benefits to maximize value while maintaining necessary functionality.
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