How to Report and Manage Google Workspace Billing Issues

How to Report and Manage Google Workspace Billing Issues

By Michael Turner

November 22, 2024 at 02:37 AM

Managing Google Workspace billing through Squarespace is straightforward. Here's everything you need to know about pricing, features, and account management.

Pricing Structure

Business Starter Plan (Annual):

  • 1 user: $72 / €62.40 / £55.20 / A$100.80
  • 2 users: $144 / €124.80 / £110.40 / A$201.60
  • 3 users: $216 / $187.20 / £165.60 / A$302.40

Business Starter Plan (Monthly):

  • 1 user: $7.20 / €6.24 / £5.52 / A$10.08
  • 2 users: $14.40 / $12.48 / £11.04 / A$20.16
  • 3 users: $21.60 / $18.72 / £16.56 / A$30.24

Plan Features Comparison

Business Starter:

  • Gmail and collaboration tools
  • 100-participant video meetings
  • 30 GB storage per user
  • Standard security controls
  • Standard support

Business Standard:

  • All Starter features
  • 150-participant video meetings with recording
  • 2 TB storage per user
  • External chat capabilities
  • Custom templates

Business Plus:

  • All Standard features
  • 500-participant video meetings
  • 5 TB storage per user
  • Advanced security controls
  • Enhanced support options

Billing Management

Key Points:

  • Automatic renewal is default
  • Monthly plans charge on renewal date
  • Annual plans charge 15 days before renewal
  • 15-day grace period for failed payments
  • 40-day suspension period before cancellation

Reactivating Suspended Accounts:

  1. Update payment method
  2. Access Google Workspace panel
  3. Click Billing > Reactivate account
  4. Confirm payment details

Important Notes:

  • Squarespace domain required for functionality
  • Maintain reseller and API access
  • Google Voice requires direct Google signup
  • Sales tax may apply based on location
  • Free year offer available for new Business Starter plans

For proper account management, ensure your payment details are current and reseller access remains enabled in your Google Workspace Admin Console.

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