How to Track and Analyze Email Campaign Performance: A Complete Guide

How to Track and Analyze Email Campaign Performance: A Complete Guide

By Michael Turner

January 12, 2025 at 10:30 AM

After sending an email campaign, track key metrics to evaluate performance and optimize future campaigns. Here's a comprehensive guide to understanding and analyzing your email campaign metrics:

Key Performance Indicators (KPIs)

Delivered Rate

  • Shows how many subscribers received your campaign
  • Helps assess email list quality
  • Campaigns are sent in waves, so numbers may take time to reach 100%
  • Includes emails that land in spam folders

Open Rate

  • Indicates how many subscribers opened your campaign
  • 20% or higher is considered healthy
  • Note: May be unreliable due to:
    • Varying email provider privacy policies
    • Image loading settings
    • Apple Mail Privacy Protection inflating numbers

Click Rate

  • Measures subscribers who clicked campaign links
  • Excludes unsubscribe links and administrative elements
  • Counts unique clicks per subscriber
  • May be inflated by corporate email security scans

Unsubscribe Rate

  • Tracks subscribers who opted out
  • Includes both manual unsubscribes and spam reports
  • Helps monitor list health and content relevance

Analyzing Campaign Performance

Traffic Sources

  • View website visitors from email campaigns
  • Track revenue generated (Commerce plans)
  • Note: Sales tracking requires:
    • Active cookies
    • Direct campaign link clicks
    • Several hours for data processing

A/B Testing Tips

  • Test different versions of campaigns
  • Compare elements like subject lines
  • Split your email list for accurate testing
  • Use results to optimize future campaigns

Important Considerations

  • Cookie settings affect tracking accuracy
  • Browser-based link clicks may not track properly
  • Permalinks aren't included in metrics
  • Consider multiple metrics for holistic analysis

For best results, consistently monitor these metrics across campaigns to identify trends and improve engagement over time.

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