
Manage Out-of-Stock Products: Complete Guide to Reporting and Customization
Out-of-stock items automatically display a "Sold Out" label when inventory reaches zero or when manually set. Here's how to manage and customize out-of-stock products effectively.
Marking Products as Sold Out
Via Computer:
- Navigate to Products and Services > Products
- Hover over the desired product
- Set the Stock quantity to 0
- For variants, click the arrow icon and set Stock to 0
Via Mobile App:
- Open Products
- Select the product
- Tap Quantity/Stock
- Enter 0
- Tap Done
Customizing "Sold Out" Label
Text Customization:
- Access Product Status panel
- Click Out of Stock
- Edit text field
- Save your changes (Examples: "Sold," "Full Course")
Label Placement:
- Shop pages: Based on text alignment (center shows below price, side alignment shows opposite)
- Product pages: Always below price
- Product blocks: Always right-aligned
Variant Display:
- Button view: Grayed-out buttons
- Dropdown view: "(Sold Out)" text beside variant
- To hide "(Sold Out)" text in dropdowns:
- Open Product Status panel
- Click Out of Stock
- Disable "Show in dropdown variants"
- Save
Managing Out-of-Stock Products
Best Practices:
- Enable restock waitlists for customer notifications
- Consider keeping sold-out products visible to demonstrate demand
- Reorganize product order to move sold-out items down
- Monitor inventory through mobile notifications (iOS/Android app)
Color Customization:
- Shop pages: Follows Product > Status settings
- Product pages: Matches Description settings
- Product blocks: White text on black background (v7.1), or follows site Status Badges style (v7.0)
For inventory management, regularly update stock levels to match your current inventory when restocking items.
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