Managing Out of Stock Products: A Complete Guide to Inventory Status & Settings

Managing Out of Stock Products: A Complete Guide to Inventory Status & Settings

By Michael Turner

February 5, 2025 at 12:57 AM

Out of stock products naturally affect customer purchases and their browsing experience. Here's how to manage them effectively:

Understanding Out of Stock Status

Products automatically become out of stock when:

  • The last item in inventory is purchased
  • You manually set the inventory level to 0

Managing Stock Levels

To mark a product as out of stock:

  1. Navigate to Products in your dashboard
  2. Find the desired product
  3. Set the Inventory quantity to 0
  4. For variants, adjust individual Values to 0

Customizing Out of Stock Display

Label Text:

  • Open product status panel
  • Click "Out of Stock"
  • Enter custom text (e.g., "Sold Out", "Class Full")
  • Save changes

Label Colors:

  • Store pages: follows Products > Status settings
  • Product detail pages: matches Description settings
  • Product blocks: displays white text on black background (v7.1)

Label Placement:

  • Center-aligned text: label appears below price
  • Left/right-aligned text: label appears on opposite side
  • Product detail pages: always below price
  • Product blocks: always on right

Denim skirt dropdown menu

Denim skirt dropdown menu

Variant Handling:

  • Buttons: appear grayed out when out of stock
  • Dropdown menus: show "(Out of Stock)" label
  • Multiple options: checks stock status as customers select combinations

Additional Features:

  • Enable product waitlists for customer notifications
  • Hide out-of-stock products or reorder them
  • Receive mobile notifications through Squarespace app
  • Customize label visibility in site styles

Best Practices:

  • Consider keeping out-of-stock products visible to show product range
  • Use waitlists to maintain customer interest
  • Regularly monitor inventory levels
  • Update stock levels promptly when inventory is replenished

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