When a product sells out, customers won't be able to add it to their cart, and a sold-out label appears. Here's everything you need to know about managing sold-out products.

Marking Products as Sold Out

Computer:

1. Go to Products & Services > Products
2. Hover over the product
3. Click quantity under Stock
4. Enter 0
5. For variants, click arrow icon and set Stock to 0

Squarespace App:

1. Tap Products
2. Select product
3. Tap Quantity/Stock
4. Enter 0
5. Tap Done

Customizing the Sold-Out Label

Text Customization:

1. Open Product Status menu
2. Click Out of Stock
3. Edit text field
4. Save changes

Color Settings:

• Shop pages: Follows Products > Status
• Product detail pages: Follows Product Detail Page > Description
• Product Blocks: White text on black background (v7.1) or follows website style (v7.0)

Label Placement:

• Shop pages: Below price (center-aligned text) or opposite side (left/right-aligned)
• Detail pages: Below price
• Product blocks: Right side

Variant Display:

• Buttons: Appear dimmed
• Drop-down menu: Shows "(Sold Out)" label (can be disabled)

To hide "(Sold Out)" in drop-downs:

1. Open Product Status menu
2. Click Out of Stock
3. Turn off "Show in drop-down menu for variants"
4. Save

Additional Features:

• Enable waitlists for back-in-stock notifications
• Rearrange products to move sold-out items
• Multiple variant combinations show availability dynamically

Troubleshooting Missing Labels: For v7.0 advanced shop pages:

1. Open Website Styles
2. Check Products: Status Indicators
3. Ensure style isn't set to None

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