Review and manage your donations through the donations panel, which shows your total contributions and income from donation blocks.

View Donations:

• Access the Donations panel to see contributions and income
• Click "View All" under Contributions for individual donation details
• Export donations to CSV format
• View donation details by clicking on specific contributions
• The panel displays 100 most recent donations, with older ones loading automatically

Contribution Details Include:

• Date and time
• Donor contact information
• Billing address
• Payment details
• Contribution amount

Managing Donors:

1. Open Lists and Segments panel
2. Select Donors
3. Search by name/email or use filters
4. Click on donor profiles to view:
   • First donation date
   • Donation history
   • Contact information
   • Email Marketing subscriptions

Refunding Donations:

1. Open Contributions panel
2. Select donation to refund
3. Click View Payment
4. Process refund through your payment processor:
   • Squarespace Payments: Use "Issue Refund"
   • Stripe: Select "Refund Payment"
   • PayPal: Follow standard refund procedure

Canceling Recurring Donations:

1. Access donor's profile
2. Click Recurring → General Fund
3. Select Cancel Recurring Donation
4. Confirm cancellation

Additional Features:

• Customize donation confirmation emails via Email Notifications
• Enable customer accounts for recurring donations
• Donors must create accounts for recurring donations
• Customer accounts allow saved payment methods and faster checkout

Note: Refunded donations remain visible in the Donations panel and cannot be deleted. Refunding a donation does not automatically cancel future recurring donations.

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