Email Campaign Sending Guide

Before sending your campaign, ensure you have:

• A mailing list
• Sender details
• Email draft
• Verified email address
• Custom domain verification (recommended)
• Valid physical address
• Sufficient monthly campaign allowance

Setting Up Your Campaign:

1. Add Essential Information:

• Navigate to Email Campaigns dashboard > Drafts
• Add compelling subject line and preview text
• Select recipients (mailing lists, customers, or segments)
• Choose sender details
• Include legal physical address

2. Test Your Campaign (Recommended):

• Send test emails to personal address
• Check all links and buttons
• Review for typos
• Verify image display
• Test on multiple devices
• Confirm unsubscribe link visibility

3. Send or Schedule:

Immediate Sending:

• Click Schedule in sidebar
• Enable "Send Immediately"
• Click "Send to Recipients"

Scheduled Sending:

• Click Schedule
• Disable "Send Immediately"
• Select date and time
• Click "Campaign Scheduling" then "Schedule"

Important Notes:

• Campaigns may enter "In Review" status for security checks
• Custom domain verification removes "via squarespace-mail.com" footer
• Sent campaigns cannot be canceled or retracted
• Timezone follows your device settings
• New subscribers may need to confirm subscription
• Individual campaign resending isn't possible

Track Performance: Monitor campaign success through:

• Open rates
• Click rates
• Delivery statistics
• Comparative analysis with previous campaigns

Troubleshooting: If campaign sending fails:

• Verify monthly limits
• Check subscriber count
• Ensure list confirmation
• Contact support before resending

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