Set Up and Manage Promotional Discounts in Your Online Store

Set Up and Manage Promotional Discounts in Your Online Store

By Michael Turner

November 19, 2024 at 06:50 PM

Discount creation in Squarespace is a powerful tool to boost sales and customer engagement. Here's how to set up effective discounts:

Creating a New Discount

  1. Navigate to the "Discounts" panel
  2. Click "Add Discount"
  3. Customize settings
  4. Click "Save"

Types of Discounts Available:

  • Percentage off
  • Fixed dollar amount
  • Buy X get Y
  • Free shipping
  • Order-specific discounts
  • Category-based discounts
  • Digital product discounts

Discount Trigger Options:

  1. Promotional Code:
  • Customer must enter code at checkout
  • Case-insensitive
  • Best practice: Keep codes short (e.g., SUMMER10)
  1. Automatic Discount:
  • Applies automatically when conditions are met
  • Available on Advanced Commerce and Digital Products plans
  • Limit: 100 automatic discounts

Discount Application Options:

  • Any order
  • Orders above specific value
  • Single product
  • Product categories
  • Digital product pricing plans

Setting Limitations:

  1. Usage Limits:
  • Total order limit
  • Per-customer limit
  • Subscription payment limits
  1. Time Restrictions:
  • Start date
  • End date
  • Option for never expires

Subscription Discount Rules:

  • First payment only
  • All payments
  • Exclude subscription products

Best Practices:

  1. Set clear expiration dates
  2. Use simple, memorable promotional codes
  3. Monitor usage through discount management
  4. Ensure discounts align with business goals
  5. Test discount functionality before promotion

Remember: Some features are only available on Advanced Commerce and Digital Products plans. Monitor discount performance through the Discount Management panel.

To promote your discount:

  • Create email campaigns
  • Add notification bars
  • Share on social media
  • Display prominently on your site

After setup, test the discount by adding products to cart and completing a test checkout to ensure proper functionality.

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