Squarespace's refund policies vary by service type and billing cycle. Here's what you need to know about getting your money back:

Website Subscriptions

• Annual plans: Full refund within 14 days of purchase
• Monthly plans: No refunds available
• Renewal payments aren't refundable
• Canceling within 14 days voids free domain offers

Domain Registration

• Full refund within 5 days of registration
• No refunds for domains registered over 5 days ago
• No refunds for domain transfers or extensions
• Special rules apply for country-code domains (ccTLDs)
• Free domains renew at $20/year after first year

Email Campaigns

• No refunds available for any plan
• Free trial available: 3 bulk campaigns, up to 50,000 emails each

Google Workspace

• Refunds issued if canceled during 15-day renewal window
• Different policies based on account creation/renewal date:
  • Before Dec 1, 2022: Keep deleted user seats, no refund
  • After Dec 1, 2022: Immediate seat removal, no refund

Digital Products

• Full refund within 14 days for annual plans
• No refunds for monthly plans or renewals

Acuity Scheduling

• Full refund within 14 days for annual plans
• No refunds for monthly plans or traditional accounts
• Free trial available with Emerging plan features

Other Services

• Getty Images: No refunds, preview before purchase
• Commerce fees: Refund policies vary by payment processor

To Request a Refund

1. Submit refund request form
2. Response within 2 business days
3. Refunds take 3-10 business days to appear on statements

Note: All subscriptions auto-renew independently. Canceling one service doesn't affect others.

Related Articles

Previous Articles