Easily change your digital product plan's pricing and billing cycle at any time. This guide explains how to upgrade, downgrade, and manage your payment settings.

Who Can Make Changes

• Site owners and administrators with billing access
• Must have a valid payment card on file

Before Making Changes

• Update your billing card first if needed
• Plans and billing cycles must be changed separately
• Plans cannot be transferred between sites

Changing Your Payment Plan

1. Navigate to the Billing panel
2. Select Digital Products/Subscriptions
3. Click "Change" next to current plan
4. Choose billing cycle
5. Review changes and fees
6. Confirm purchase

Changing Billing Cycle (Monthly/Annual)

1. Open Billing panel
2. Select Digital Products/Subscriptions
3. Click "Change" next to current cycle
4. Choose Monthly or Annual
5. Confirm change

What Happens When You Switch

Monthly to Annual:

• New cycle starts immediately
• Charged instantly
• Prorated credit applied from unused monthly time

Annual to Monthly:

• New cycle begins at next billing date
• No immediate charges
• Current features remain until cycle ends

Plan Upgrades:

• Immediate access to new features
• Prorated charge for remaining cycle
• Same renewal date

Plan Downgrades:

• Keep current features until cycle ends
• New rate starts next billing cycle
• Same renewal date

Important Notes:

• Review plan details before changing
• Changes affect transaction fees and storage limits
• All payments use the same card on file
• Past-due accounts must update payment method first

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