Value Added Tax (VAT) applies to goods and services in the European Union, United Kingdom, and other countries, with rates ranging from 7.7% to 27%. Here's what you need to know about Squarespace's VAT policies.

Countries Where VAT Applies

Mandatory VAT charges apply to all payments in:

• Indonesia
• Ireland
• Kenya
• South Africa
• Switzerland

Zero-rated VAT (0%) applies to registered VAT companies in:

• EU countries (except Ireland)
• Egypt
• Iceland
• Moldova
• Norway
• Saudi Arabia
• South Korea
• Thailand
• United Kingdom

Services Subject to VAT

• Acuity Scheduling
• Digital Products plans
• Domain services
• Email campaigns
• Getty Images purchases
• Google Workspace
• Website subscriptions

VAT Registration and Exemption

To claim VAT exemption:

1. Ensure you have valid tax registration or exemption documentation
2. Verify your tax ID format using official tools:
   • EU: European Commission validation tool
   • UK: Gov.uk validation tool
   • Norway: Brønnøysund registration system
   • Other countries: Check local tax authority websites

Adding VAT Information

1. Access Payment Information panel
2. Enter billing address
3. Select qualifying country
4. Check VAT registration box
5. Enter business name and tax ID (include country code)
6. Save changes

Special Considerations:

• Ireland-based customers must pay VAT regardless of registration status
• Switzerland-based organizations need special exemption certificates
• Pan-European exemptions require additional documentation
• Multiple business sites need separate VAT information

For exemption requests:

1. Prepare documentation
2. Include website URL
3. Attach official certificates (with English translation if needed)
4. Submit for review

VAT charges only apply to future payments; previous invoices won't be affected retroactively. Keep your business information updated to ensure correct VAT application.

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