Accepting PayPal Payments: A Step-by-Step Guide

Accepting PayPal Payments: A Step-by-Step Guide

By Michael Turner

December 16, 2024 at 05:03 PM

Connect PayPal to accept customer payments through your online store by following these straightforward steps:

Before Starting:

  • You need a PayPal Business account (free upgrade from Personal)
  • Review PayPal's processing fees (non-refundable for refunded orders)
  • Note: PayPal cannot process subscription products or installment plans
  • Some regions require manual PayPal connection (Australia, Brazil, India, Israel, Japan)

Step-by-Step Connection Process:

  1. Connect PayPal
  • Open store's payment panel
  • Click "Connect PayPal"
  1. Link Your Account
  • Log in to existing Business account, or
  • Upgrade Personal account, or
  • Create new Business account
  • Fill required business and personal information
  • Select product category from PayPal's suggestions

Account confirmation email

Account confirmation email

  1. Verify Your Account
  • Check email for verification link
  • Follow instructions to complete verification
  • Required to withdraw funds
  1. Approve Transaction Fees
  • Review fee information
  • Click "Agree and Continue"
  • Select payment method for fees

PayPal login screen

PayPal login screen

Additional Features:

Venmo Payments:

  • Available for mobile checkout
  • Customers must enable web purchases in Venmo app
  • Requires compatible mobile browser

Foreign Currency:

  • Automatic currency conversion
  • May need to adjust PayPal settings for certain currencies
  • Cannot refund payments on hold

Managing Your Connection:

  • Multiple sites can connect to one PayPal Business account
  • Each site limited to one PayPal account
  • Disconnect anytime through payment panel
  • Reset connection to resolve issues

Support:

  • Contact Squarespace for: connection issues, refunds, order management, checkout problems
  • Contact PayPal for: declined charges, prohibited products, account-specific issues

Testing:

  • Use different PayPal account for test transactions
  • Refund test orders
  • No dedicated test mode available

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