Acuity Scheduling: Understanding the Online Appointment Platform and Its Connection to Squarespace

Acuity Scheduling: Understanding the Online Appointment Platform and Its Connection to Squarespace

By Michael Turner

January 15, 2025 at 06:11 PM

Acuity Scheduling is a robust online appointment scheduling platform owned by Squarespace since 2019. It offers essential business tools including calendar syncing, automated notifications, and payment processing integration.

Previously known as Squarespace Scheduling for new customers, the service is now unified under the Acuity brand for all users. This change only affects branding elements – all features, account settings, and billing remain identical.

Key Features:

  • Calendar synchronization
  • Automated email and SMS reminders
  • Payment processor integrations
  • Standalone booking page
  • Website embedding capabilities

Important Notes:

  • No Squarespace website required to use Acuity
  • Includes dedicated appointment scheduling page
  • Can be embedded in most websites
  • Works seamlessly with Squarespace websites
  • Uses Squarespace account credentials for login

Benefits of Squarespace Integration:

  • Code-free scheduler embedding
  • Additional website building tools
  • Product sales capabilities
  • Blog functionality
  • Video course hosting
  • Enhanced online presence

Current customers can expect continued support from the same customer service team. While help guides currently reside in the Squarespace Help Center, a dedicated Acuity support website is under development.

Getting started requires creating a Squarespace account, which serves as your login credentials for Acuity. The platform maintains its commitment to providing a powerful, flexible, and affordable scheduling solution while planning feature enhancements for the future.

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