
Adding a Digital Product for Download
Downloadable products let you sell digital content like e-books, music files, artwork, and PDFs. Customers receive a 24-hour download link after purchase, with automatic link renewal available.
File Requirements:
- Maximum file size: 300 MB
- One file per product
- Remove special characters from filenames
- Site must be SSL secure
- Variants, SKUs and subscriptions not supported
Creating a Downloadable Product:
- Select Product Type Choose "Download" when adding a new product.

Download icons on white background
- Add Product Details Enter name, description and upload product images.

Empty image insertion field
- Upload Digital File Click "Upload file" or drag and drop your file.

Yellow box with gray text
- Set Pricing
- Set regular price
- Enable "On sale" option if needed
- Add sale price if applicable
- Add Categories and Tags Organize products with relevant categories (max 25 characters) and tags (max 80 characters).

"Add" and "Organization" highlighted
- Optimize SEO Add SEO description to improve visibility.

Squarespace admin panel
- Publish Product Choose to publish immediately, save as draft, or schedule publication.
Note: Product won't save without uploaded file.

Cannot save the product
Customer Download Process:
- Immediate access via order confirmation page
- Download link sent by email
- Link expires after 24 hours
- Automatic link renewal available
- Manual link resend option through Orders panel
Marketing Options:
- Email campaigns
- Social media integration (Facebook, Instagram)
- Custom forms and buttons
- Automated email sequences
Test your setup by placing a test order before going live.
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