
How to Create and Offer Free Products in Your Online Store
Physical, downloadable, or service products can be offered for free by setting their price to 0.00 USD or creating a discount. This option is only available for one-time purchases.
To create a free product:
- Create a new product or edit an existing one
- Set the price to 0.00 USD
- Click Save
For temporary free offers:
- Enable the Sale toggle and set sale price to 0.00 USD
- Disable Sale toggle to return to regular pricing
- Create targeted discounts for specific customers or order thresholds
Free Shipping Setup:
- Required for physical products
- Add a free shipping option to keep total at 0.00 USD
Checkout Process:
- Products display as 0.00 in store currency
- Physical products: Billing fields remain visible but can be skipped
- Digital/service products: Billing address required

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Important Notes:
- Payment processor connection optional for free products
- Warning banner appears at checkout until payment processor connected
- Free offers work only with one-time purchases, not subscriptions
- Customers can complete checkout without payment for 0.00 USD orders
The checkout process automatically adjusts for free products while maintaining necessary order information and security measures.
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