How to Create and Offer Free Products in Your Online Store

How to Create and Offer Free Products in Your Online Store

By Michael Turner

February 16, 2025 at 07:42 AM

Physical, downloadable, or service products can be offered for free by setting their price to 0.00 USD or creating a discount. This option is only available for one-time purchases.

To create a free product:

  1. Create a new product or edit an existing one
  2. Set the price to 0.00 USD
  3. Click Save

For temporary free offers:

  • Enable the Sale toggle and set sale price to 0.00 USD
  • Disable Sale toggle to return to regular pricing
  • Create targeted discounts for specific customers or order thresholds

Free Shipping Setup:

  • Required for physical products
  • Add a free shipping option to keep total at 0.00 USD

Checkout Process:

  • Products display as 0.00 in store currency
  • Physical products: Billing fields remain visible but can be skipped
  • Digital/service products: Billing address required

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Important Notes:

  • Payment processor connection optional for free products
  • Warning banner appears at checkout until payment processor connected
  • Free offers work only with one-time purchases, not subscriptions
  • Customers can complete checkout without payment for 0.00 USD orders

The checkout process automatically adjusts for free products while maintaining necessary order information and security measures.

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