Reset Your Google Workspace Password

Reset your Google Workspace (formerly G Suite) password through two methods, depending on your permissions:

Required Permissions:

• Squarespace: Site Owner or Administrator
• Google Workspace: Super administrator or administrator

Method 1: Reset via Squarespace (Recommended)

1. Open Google Workspace panel
2. Click the "..." next to the user's name
3. Select "Reset Password"
4. Enter an alternate email address (don't use the account being reset)
5. Click the reset link in the email
6. Follow prompts to create new password

Method 2: Reset via Google Workspace Admin Console

Available for Google Workspace administrators, though the Squarespace method is simpler.

Note: Ignore any prompts to add CNAME records during the process.

Common Issues:

• Missing temporary password: Resend the welcome email
• "Send Invitation" appears instead of "Reset Password": This means the user hasn't logged in yet. Follow first-time login procedures
• Can't log in: Ensure you're using the reset link sent to your alternate email
• Never received reset email: Check spam folder and verify the alternate email address is correct

Tips:

• Always use an accessible alternate email for password resets
• Don't send reset links to the email address being reset
• Ensure you have proper permissions before attempting reset
• Keep your recovery email current and accessible

For persistent login issues, contact your workspace administrator or Squarespace support.

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