Here's a concise, value-focused guide on executing test orders:

Testing Your Checkout Process

There are two methods to test your store's checkout:

1. Place and Refund Real Orders (Recommended)

• Works with credit cards and PayPal
• Provides authentic checkout experience
• Allows testing of all features
• Small processing fee may apply

2. Use Test Mode

• Available for Squarespace Payments/Stripe only
• No fees involved
• Doesn't affect analytics
• Perfect for multiple test runs

Prerequisites:

• At least one product or donation block
• Shipping options (for physical products)
• Connected payment processor
• Active public domain

Method 1: Place and Refund Real Order

1. Place Order:

• Add items to cart
• Complete checkout with real payment
• Receive confirmation email

2. Process Refund:

• Go to Finances > Orders
• Locate your order
• Click "..." > Cancel order
• Refund will process automatically

Method 2: Test Mode

1. Enable Test Mode:

• Go to Settings
• Activate Test Mode

2. Place Test Order:

• Add items to cart
• Use test card: 4242 4242 4242 4242
• Enter future expiration date
• Use any 3-digit CVC

3. Clear Test Order:

• Go to Finances > Orders
• Find test order
• Click "Clear test order"

4. Disable Test Mode:

• Return to Settings
• Deactivate Test Mode

Important Notes:

• Always disable test mode after testing
• Test orders affect inventory levels
• Order numbers cannot be reset
• Analytics count refunded orders
• Cancel subscription tests promptly
• Private sites show lock screen instead of confirmation

Fee Breakdown:

• Squarespace Payments: Full refund minus processing fee
• PayPal: Full refund minus fixed transaction fee
• Stripe: Full refund minus transaction fees

If Customers Order During Test Mode:

1. Deactivate test mode
2. Delete test order
3. Restore inventory
4. Contact customer for reorder

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