How to Update Payment Method for Squarespace Subscriptions

How to Update Payment Method for Squarespace Subscriptions

By Michael Turner

November 27, 2024 at 04:35 PM

To update your Squarespace billing information:

Quick Steps:

  1. Access the Billing panel
  2. Enter/update billing address
  3. Select payment method (credit/debit card, SEPA, or PayPal)
  4. Fill in payment details
  5. Save changes

Important Notes:

  • Each site requires separate billing updates
  • Domains have independent billing settings
  • Automatic renewals use the latest payment method
  • Payment updates affect future charges only
  • Your billing address determines tax rates

Accepted Payment Methods:

  • Credit/debit cards
  • SEPA direct debit (EUR only, SEPA zone residents)
  • PayPal (with regional restrictions)

Payment Method Restrictions:

  • PayPal unavailable for US residents and select currencies
  • SEPA limited to EUR payments within SEPA zone
  • Cannot remove payment method without replacement

Troubleshooting Common Issues:

  • For declined cards: Contact your bank
  • Past-due payments: System automatically processes after valid payment update
  • Expired domains: Manually reactivate within grace period
  • Google Workspace suspension: Manual reactivation required
  • Wrong payment method used: Contact support for future renewal adjustments

Domain Payment Notes:

  • Grouped domains share payment information
  • Change affects all domains in group
  • Ungroup domains for separate payment management
  • Domain billing remains separate from site subscriptions

For European Users:

  • EEA bank cardholders may need additional charge authorization
  • SEPA users must provide bank account details and authorization

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